Being successful in mediation is not always easy.  To help our clients through our mediation program we also offer voluntary counseling.  This is principally due to the realization that most problems are not merely conflicts around money, children, property, inheritances or business interests, etc.  Human conflicts are also about our feelings about these matters.  In fact, if it were not for our emotional attachments to these issues, a computer is all that would be needed to resolve most issues.  It is our humanity that becomes involved in most controversies which makes resolution difficult.       Our counseling efforts are directed towards helping our clients resolve the issues in mediation and usually nothing else.  This option is totally voluntary and scheduled at the client's request.  Counseling services are reimbursable by most health care plans.      Often our clients are already receiving some kind of outside counseling.  We encourage clients to continue with their therapists, but we also would like to communicate our observations to the therapist in order to promote progress in mediation.  Of course, this is only done with the client's permission.

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The Mediation Network of Syracuse maintains a panel of mediators from which a mediator will be assigned.  All available therapists are certified are certified and qualify for insurance benefits.   Mediation itself, however is not reimbursable by health insurance programs.